Kaya Belek Hotel Hakkında Yapılan Yorumlar ve Şikayetler
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Kurumsal Üye Olun Yıllık bir üyelik bedeli ödeyerek daha hızlı anında hizmet alma garantisi. İsimsiz ve kimliksiz mesajları her zaman anında silme şansı. Şikayetleri yazanlarla daha kolay iletişim şansı. Tesisiniz için yeni bir şans yaratma fırsatı. İlk üyelik başlangıcında tüm mesajları sıfırlayabilme. Şimdi mail atın: info@hotelsikayet.com |
Gidenler Tarafından Oyladı. Sonuç: 5/ 10 Fena Değil
We stayed at the Kaya Belek Hotel in Turkey for a week in August, which was a late booking. We were really excited about staying in a 5* Hotel but unfortunately I happened to read some reviews on the Hotel not being up to 5 stars. Immediately when we arrived I took my stepson and his girlfriend to their room which was a Annex Room on the top floor. These rooms are smaller than most of the other Hotel rooms but have an impressive balcony. My husband and I checked over their room and everything seems okay but straight away we could see they were not up to 5 star standard.
My husband and I then went to our room, we complained straight away as we were overlooking a building site and the carpets in our room were filthy. We got shown to another room but this again had filthy carpets. We returned to our original room and when down and complained in the morning as it was 5 am. We immediately got shown to a room which overlooked the pool and beach and it was a much better standard than the others, but still had mucky carpets. The Hotel is due for refurbishment in the Winter 2005 but Thomas Cook should not advertise it as 5 stars until it is refurbished.
Even though the rooms were not of a high standard every other aspect of the hotel was fantastic. My step-son is extremely picky with his food and I've never seen him eat such a variety. There was loads to choose from and other of choice. We enjoyed sitting in the Pool Bar listening to the live bands in the evening and found the waiters extremely helpful and polite.
The beach and sea were very clean and we never had a problem getting sun loungers no matter what time in the day we went down to the beach.